Who actually owns your contractor?

It’s the question most homeowners never think to ask, until it’s too late.

You’ve seen the trucks around town for years. You know the jingle. You assume that “Bob’s Plumbing” is still run by Bob.

But in the Twin Cities, things are changing fast. In the last five years, out-of-state investment groups have quietly purchased hundreds of our most well-known local home service companies.

They keep the old name. They keep the old phone number. But they change everything else.

"They trade on the trust the original owner built, while stripping away the quality that earned it."

The "Wall Street" Roll-Up

The business model is simple: Buy a trusted local brand, raise prices, cut skilled labor costs, and maximize profit for shareholders in New York or Chicago. The technician coming to your door is often pressured to “upsell” you on repairs you don’t need, just to hit a corporate quota.

When you have a problem, you don’t call the owner. You call a regional dispatch center that regards you as a ticket number, not a neighbor.

The Twin Cities Best Standard

We believe accountability comes from proximity. When the owner lives in the same community as the customer, they stand behind their work—because they might run into you at the grocery store.

That is why we launched Twin Cities Best. We are the only directory in Minnesota that verifies local ownership.

The Corporate Chain
  • Owned by Private Equity/Investors
  • HQ in another state
  • Technicians incentivized to upsell
  • "Ticket Number" support
Twin Cities Best Partners
  • Owned by a Local Resident
  • HQ in the Twin Cities Metro
  • Owners are accessible
  • Verified License & Insurance

Our Verification Process

We don’t let just anyone onto this platform. To be a Verified Partner, a business must prove:

  • Local Residency: The majority owner must live in the Twin Cities or Western Wisconsin area.
  • Valid Licensure: We check the MN Department of Labor & Industry database personally.
  • Active Insurance: We verify General Liability coverage.
  • Reviews: They must be in good standing with the Twin Cities community.

What about Franchises?

We support local entrepreneurs. A franchise is welcome on Twin Cities Best ONLY if the franchise owner lives and operates right here in the metro. We support neighbors, regardless of the logo on their shirt.

Don’t let Wall Street fix your home. Hire a neighbor you can trust.