Terms of Use

Last Updated: December 13, 2025

These Terms of Use (“Terms”) govern your access to and use of
https://twincitiesbest.com (the “Website”), operated by
Twin Cities Publishing Incorporated dba Twin Cities Best
(“Twin Cities Best,” “we,” “us,” or “our”).

These Terms should be read together with our
Privacy Policy and
Disclaimer, which also govern your use of the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you do not
agree, do not use the Website.

1. Nature of the Platform

Twin Cities Best is a directory and lead-generation platform that connects
consumers with third-party businesses and service providers. We do not
provide the services listed on the Website and are not a party to any agreement
between consumers and vendors.

For important limitations of responsibility and liability related to vendor services and outcomes,
please review our Disclaimer.

2. Eligibility

The Website is intended for individuals 18 years of age or older. By using the
Website, you represent that you meet this requirement.

3. Business Accounts and Listings

Only businesses and vendors may create accounts and submit listings.

By creating an account or submitting a listing, you agree to:

• Provide accurate, current, and complete information
• Keep your account information up to date
• Maintain the confidentiality of your login credentials

We reserve the right to approve, reject, edit, suspend, or remove any listing or account at our
sole discretion.

4. Reviews and Ratings

Users may submit reviews and ratings of listed businesses. Reviews reflect the
opinions of users, not endorsements by Twin Cities Best.

You agree that reviews must be honest, lawful, and non-defamatory.

Businesses may not manipulate, incentivize, or fabricate reviews. We reserve the right to remove
or moderate reviews for any reason, including false, misleading, abusive, or inappropriate content.

Additional limitations related to third-party services and outcomes are described in our
Disclaimer.

5. Fees, Payments, and Refunds

Twin Cities Best may charge fees for vendor listings and featured placements or advertising.
All fees are disclosed at the time of purchase.

Refunds, if any, are handled on a case-by-case basis at our sole discretion.
There is no guarantee of refunds once services have been provided.

6. Lead Sharing Disclaimer

When consumers submit inquiries, their information may be shared with
multiple relevant vendors.

Twin Cities Best does not guarantee the number or quality of leads, vendor responsiveness,
conversion rates, or business outcomes. Please review our
Disclaimer for important limitations of responsibility.

7. Prohibited Uses

You agree not to:

• Scrape, harvest, or misuse Website data
• Spam users or vendors
• Submit false information or impersonate others
• Post illegal, infringing, or harmful content
• Interfere with Website functionality or security
• Reverse engineer or exploit the platform

Violation of these rules may result in immediate suspension or termination.

8. Intellectual Property

All Website content, design, logos, text, and functionality are owned by or licensed to
Twin Cities Best and are protected by intellectual property laws.

You may not copy, reproduce, or distribute Website content without prior written permission.

9. Disclaimer of Warranties

The Website is provided “as is” and “as available.” We make no warranties
regarding accuracy or reliability of listings or reviews, vendor services or outcomes,
or Website availability or performance.

See our Disclaimer for additional limitations.

10. Limitation of Liability

To the maximum extent permitted by law, Twin Cities Best shall not be liable for any indirect,
incidental, consequential, or punitive damages arising from use of or inability to use the Website,
interactions with vendors or third parties, or reliance on Website content or listings.

11. Indemnification

You agree to indemnify and hold harmless Twin Cities Best from any claims, damages, or expenses
arising from your use of the Website, your content or listings, or your violation of these Terms.

12. Termination

We may suspend or terminate access to the Website at any time, with or without notice, for any
violation of these Terms.

13. Changes to the Website or Terms

We may modify the Website or these Terms at any time. Continued use of the Website constitutes
acceptance of the updated Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Minnesota, without regard
to conflict-of-law principles.

You agree to attempt informal resolution by contacting us first. If unresolved, disputes shall be
brought exclusively in state or federal courts located in Minnesota.

15. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control,
including natural disasters, outages, or acts of government.

16. Contact Information

For questions regarding these Terms, contact: